I don't have PayPal, can I pay for my order a different way?

You do not have to sign up for PayPal to purchase from me. You can use PayPal as a guest, and pay for your order using your credit card. You will however, need to sign up with Etsy as a buyer. At this present time, my items are sold only through their website, in order to streamline and lessen costs.

How do I send you my photos?

Upon placing your order, you will need to submit an email to janel@designsbyjanel.com with "BT Proof Photos" as the subject header. Send your photos as attachments. Please continue to read below for format directions.

How many photos can I send?

I know it can be hard to choose favorite photos when it comes to the people you love. So, you can use as many photos as you'd like (& that will fit!). If you would like for me to showcase one photo larger than the others, just let me know! I am your hired designer- I have created templates, but they are meant to be changed according to your likes and dislikes.

What kind of format should I send my photos?

Before taking your photos, if you use a digital camera, be sure it is set on the highest resolution possible. I prefer 300dpi resolution .jpg photos with no compression. The bigger your photos are, the better! Clear, crisp photos are a designer's dream, as they produce the best greeting card! Do not edit, crop, or alter your images in any way, I will do that for you! Let me know if you have any specific thing (or person) that you'd like cropped or edited out. I will also fix lighting issues, etc...should I see the need. Let me know if you have any requests for photo corrections. I always let each customer know if problems with photo resolution.

Can I use professional, copyrighted images?

Yes. However, I will need a signed release from the photographer or photo holder, acknowledging approval and your intent on photo use. If you choose not to include this, I will assume the photos submitted were taken by you or a family member/friend. Therefore you agree to take full responsibility for any misuse of copyrighted images and I will not be held liable or responsible for the misuse of any said copyrighted images. NOTE: You can create high quality photographic images yourself, in your own home! Look online for ideas and try it out!

What type of paper is used?

Photo cards are printed on Kodak Professional Paper and these cards have the look and feel of a regular photograph.

Press printed products are printed in a variety of textures, and the ones offered from me are semi-gloss (a slight sheen), glossy (UV coated), and linen-cardstock (has a nice, high quality texture to it that makes it feel very professional and elegant). Press printed products can be printed on the front and the back, and they have more weight to them than the photo cards.

How long before I receive my greeting cards?

I take pride in every order, and upon receiving your photos, generally, I will create a .JPG proof for your approval within 24-48 hours. Once you receive the proof, you must then review it for any errors, and send an email back with your approval. The order will not go to press until you approve your greeting. This is a step I take, to avoid misspellings, and other information errors. It also ensures that you receive that special, perfect greeting you desire. After you approve your greeting, it will be sent to press, and you will receive it within 4-5 business days after design approval.

What forms of payment do you accept?

I accept Visa, MasterCard, American Express, and Discover through PayPal's website. As stated above, your transaction will go through a secure payment portal, as PayPal is extremely safe and at the same time, easy to use.

Can I cancel my order?

Yes. Your order will not be sent to press until you approve the design. Please allow me the chance to re-work your greeting card, should you dislike the first proof. If you are still dissatisfied, I will give you a full refund. Once you approve your proof, your order will be sent to press, and no refund will be available. So, please ensure there are no errors and you are completely satisfied before moving forward with your order.

I still have more questions...

Feel free to email me janel@designsbyjanel.com and type "Belly Tickles Inquiry" in the subject header, should you have any additional questions or concerns.